You can place an order in two ways:

• Browse our online catalog and click on any product to view details, then use the WhatsApp button to contact us directly
• Message us on WhatsApp (+234 813 155 3154) with the product name and your preferences

We'll guide you through sizing, customization options, and payment.

We accept several payment methods for your convenience:

• Bank transfers (all major Nigerian banks)
• USSD transfers
• POS payments upon delivery
• Secure online payments (coming soon)

Payment details will be provided once you confirm your order.

Delivery times vary based on your location:

• Lagos: 24-48 hours
• Other major cities: 3-5 business days
• Nationwide: 5-7 business days

Express delivery options are available for urgent orders. We'll provide a tracking number once your order ships.

Yes, we offer returns and exchanges under the following conditions:

• Items must be returned within 7 days of delivery
• Products must be unused, in original packaging with all tags attached
• Custom or personalized items cannot be returned
• Return shipping costs are the responsibility of the customer

Contact us via WhatsApp to initiate a return or exchange.

Yes, many of our products can be customized! Available customizations include:

• Size adjustments for clothing and shoes
• Color variations for bags and décor items
• Personalization (monograms, initials)
• Material preferences (where available)

Customization options and additional costs will be discussed during your order process.

We provide detailed size charts for all our products. Here's how to ensure the perfect fit:

• Check the size guide available on each product page
• Measure yourself following our measurement instructions
• Contact us for sizing advice—we're happy to help!
• We can arrange virtual fittings for uncertain sizes

Remember, sizes may vary between brands, so always refer to our specific size charts.

Yes, we offer wholesale pricing for:

• Boutiques and retail stores
• Corporate gifts and events
• Wedding parties and groups
• Orders of 10+ items

Wholesale customers receive discounted pricing, priority shipping, and dedicated account management. Contact us via WhatsApp to discuss your bulk order needs.